TeamMate Technology https://teammatetechnology.com Integrate Teams to Your Communications Platform Fri, 15 Aug 2025 15:06:16 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 https://teammatetechnology.com/wp-content/uploads/2023/01/cropped-TeamMate-Favicon-32x32.png TeamMate Technology https://teammatetechnology.com 32 32 Mitel Chooses TeamMate to Accelerate Teams Integration https://teammatetechnology.com/mitel-chooses-teammate-to-accelerate-teams-integration/ Thu, 14 Aug 2025 13:55:47 +0000 https://teammatetechnology.com/?p=5236 Mitel, a global leader in business communications, and L–SPARK, Canada’s top software accelerator, have announced the latest companies chosen from a competitive pool of international applicants for the Mitel Unified Communications Accelerator—and TeamMate Technology is proud to be one of them. This program gives innovative companies the chance to integrate their solutions more deeply into […]

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]]> Microsoft Teams Federated Chat: Empowering Your Team with Cross-Platform Communication https://teammatetechnology.com/microsoft-teams-federated-chat/ Tue, 05 Aug 2025 12:00:00 +0000 https://teammatetechnology.com/?p=5227 Imagine if phone calls only worked between people on the same carrier. AT&T to AT&T? Fine. But try calling someone on Verizon? No signal.  That’s what cross-company communication in Microsoft Teams used to feel like. Even though most businesses use Teams, chatting across organizations often meant switching accounts, managing guest access, or giving up entirely.  […]

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]]> How Teams Chat and Slack Integration Enables Cross-Platform Messaging https://teammatetechnology.com/teams-chat-slack-integration/ Mon, 14 Jul 2025 13:00:00 +0000 https://teammatetechnology.com/?p=5184 Ever feel like your team’s chatting in parallel universes? Slack on one side, Teams on the other, and a whole lot of messages, updates, and deadlines falling into the void between? Well, you’re not the only one. Over 90 percent of organizations are stuck in what we call the Great Divide: a growing gap between […]

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]]> Ways to Maximize Your Team & Client Potential with Teams Chat Integration https://teammatetechnology.com/teams-chat-integration-productivity/ Mon, 30 Jun 2025 13:00:00 +0000 https://teammatetechnology.com/?p=5106 You start your morning with a simple goal: check a few messages, get caught up, and move on with your day. But five minutes in, you’re bouncing between Teams, Slack, email, and whatever app your client swears by this week. You’re answering questions in one place while trying to compose another idea to what someone […]

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]]> Provisioning is Better than Ever with New API Workflow https://teammatetechnology.com/new-api-workflow/ Thu, 26 Jun 2025 23:48:01 +0000 https://teammatetechnology.com/?p=5148 TeamMate Provisioning is Better than Ever with New API Workflow This month brings exciting news for resellers that facilitate customer onboarding for Teams telephony by integrating with the TeamMate API. Until now, the API provisioning process required the Microsoft administrator to login to the TeamMate Enterprise Portal. When using the standard API workflow, Enterprise Admins […]

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]]> Record Teams Calls the Right Way: A Compliance Guide for Businesses https://teammatetechnology.com/record-teams-call-compliance-guide/ Mon, 02 Jun 2025 13:00:00 +0000 https://teammatetechnology.com/?p=5053 Microsoft Teams has become a daily fixture in modern communication. From internal check-ins to managing critical client calls, Teams Phone is rapidly replacing traditional desk phones for many companies, especially with the rise of remote and hybrid work. But with this shift comes a big question: How do you record Microsoft Teams calls correctly, especially […]

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]]> Get to Know TeamMate’s Operator Connect Express https://teammatetechnology.com/get-to-know-teammates-operator-connect-express/ Mon, 26 May 2025 18:34:22 +0000 https://teammatetechnology.com/?p=5079 Get to Know TeamMate’s Operator Connect Express Pemission-Free Microsoft Teams Telephony For service providers seeking seamless Microsoft Teams telephony, TeamMate’s Operator Connect Express (OCE), launched in January 2025, delivers a powerful, permission-free alternative to Microsoft’s Operator Connect and TeamMate’s own Direct Routing-as-a-Service (DRaaS). Unlike TeamMate DRaaS, which requires global admin permissions from the Microsoft Teams […]

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]]> Microsoft Teams Call Recording Compliance: The Ultimate Guide for Your Business https://teammatetechnology.com/microsoft-teams-call-recording-compliance/ Mon, 26 May 2025 13:00:00 +0000 https://teammatetechnology.com/?p=5067 You’ve probably already hopped on a Microsoft Teams call today—whether for a chat with your coworkers, a team meeting, or a one-on-one client discussion. But if you’re managing a business in a regulated industry (healthcare, finance, government, or legal), you might find yourself asking: What about call recording? Is Teams compliant with regulations? But don’t […]

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]]> Maximizing Business Efficiency with Teams Phone Recording in Microsoft Teams https://teammatetechnology.com/teams-phone-recording-efficiency/ Tue, 20 May 2025 13:00:00 +0000 https://teammatetechnology.com/?p=4855 A lot happens on a Microsoft Teams call. From customer support conversations and team check-ins to sales pitches and IT troubleshooting, Microsoft Teams has become the digital HQ for businesses everywhere. But what happens when you need to go back and review what was said on a call? Or train a new employee using real-world […]

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]]> Coming Soon: Interactive Voice Agents for Microsoft Teams https://teammatetechnology.com/coming-soon-ai-voice-for-microsoft-teams/ Thu, 24 Apr 2025 23:11:39 +0000 https://teammatetechnology.com/?p=4893 AI voice agents are rapidly changing the game in business voice communications. But the capability to interact with a voice agent through Microsoft Teams takes it to a new level. At TeamMate Technology, we’re working hard to introduce interactive voice agents for Microsoft Teams. The video shows a proof of concept that we recently built […]

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]]> Microsoft Teams Call Recording Compliance: The Ultimate Guide for Your Business https://teammatetechnology.com/microsoft-teams-call-recording-benefits/ Tue, 15 Apr 2025 13:00:00 +0000 https://teammatetechnology.com/?p=4842 Business runs on conversations. Whether you’re closing a deal, troubleshooting a client issue, or ensuring compliance with industry regulations, those words matter. But what happens when you need to reference something later? Or when a critical decision hinges on a conversation that no one quite remembers the same way? Enter Microsoft Teams Call Recording—your new […]

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]]> Teams Call Recording: What Your Business Needs to Know https://teammatetechnology.com/teams-call-recording-guide/ Wed, 09 Apr 2025 14:00:00 +0000 https://teammatetechnology.com/?p=4832 So, you’re using Microsoft Teams, and it’s helping your business stay connected. That’s great! But, have you ever wondered if you should be recording those calls? It’s one of those things that seems like an afterthought—until it becomes absolutely necessary. Here’s a reality check: conversations disappear, details get lost, and compliance officers don’t accept “we […]

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