Spotlight on Operator Connect
Spotlight on Operator Connect by: Jon Arnold Launched in March 2021, Operator Connect represents another key piece to enable Microsoft to become the hub of
Spotlight on Operator Connect by: Jon Arnold Launched in March 2021, Operator Connect represents another key piece to enable Microsoft to become the hub of
Helping Customers Migrate to Teams Without Compromising on Telephony by: Jon Arnold The UCaaS market is a crowded space, and for good reason. Cloud has
Microsoft Teams and Phone System – Know the Differences by: Jon Arnold UCaaS providers are in an enviable position of helping customers migrate to the
Mitel, a global leader in business communications, and L–SPARK, Canada’s top software accelerator, have announced the latest companies chosen from a competitive pool of international
Imagine if phone calls only worked between people on the same carrier. AT&T to AT&T? Fine. But try calling someone on Verizon? No signal. That’s
Ever feel like your team’s chatting in parallel universes? Slack on one side, Teams on the other, and a whole lot of messages, updates, and
You start your morning with a simple goal: check a few messages, get caught up, and move on with your day. But five minutes in,
TeamMate Provisioning is Better than Ever with New API Workflow This month brings exciting news for resellers that facilitate customer onboarding for Teams telephony by
Microsoft Teams has become a daily fixture in modern communication. From internal check-ins to managing critical client calls, Teams Phone is rapidly replacing traditional desk
Get to Know TeamMate’s Operator Connect Express Pemission-Free Microsoft Teams Telephony For service providers seeking seamless Microsoft Teams telephony, TeamMate’s Operator Connect Express (OCE), launched
You’ve probably already hopped on a Microsoft Teams call today—whether for a chat with your coworkers, a team meeting, or a one-on-one client discussion. But
A lot happens on a Microsoft Teams call. From customer support conversations and team check-ins to sales pitches and IT troubleshooting, Microsoft Teams has become
AI voice agents are rapidly changing the game in business voice communications. But the capability to interact with a voice agent through Microsoft Teams takes
Business runs on conversations. Whether you’re closing a deal, troubleshooting a client issue, or ensuring compliance with industry regulations, those words matter. But what happens
So, you’re using Microsoft Teams, and it’s helping your business stay connected. That’s great! But, have you ever wondered if you should be recording those
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