TeamMate is thrilled to announce the latest additions to our suite of innovative communication solutions. As part of our ongoing commitment to enhancing the Microsoft Teams experience, we are introducing three powerful new products: Teams Call Recorder, Teams Chat Connector, and Operator Connect Express. These solutions are designed to provide businesses with greater control, compliance, and connectivity within their Teams environment.
Teams Call Recorder
Meet Teams Call Recorder, a native Teams application that enables organizations to record, store, and manage Teams voice calls effortlessly. Designed for compliance, employee training, and customer support, this solution captures all voice activity, including PSTN calls, Teams meetings, Teams-to-Teams calls, and even Federation calls. Key benefits include:
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- Comprehensive Recording: Capture all Teams voice interactions, not just PSTN calls.
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- Seamless Integration: Built directly into Teams for effortless access and control.
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- Flexible Storage Options: Store recordings in the customer’s SharePoint or TeamMate’s secure cloud.
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- Compliance & Security: Ensure regulatory compliance with pause/resume options for sensitive discussions.
Teams Chat Connector
Collaboration extends beyond voice calls—chat conversations are a crucial component of business communication. Our Teams Chat Connector enables businesses to securely archive, analyze, and integrate Microsoft Teams chat messages into external applications or compliance systems. Features include:
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- Cross-Platform Communication: Seamlessly connect Teams with Slack and other messaging platforms.
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- Real-time Chat Archiving: Automatically capture and store all Teams chat interactions.
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- Integration with Business Applications: Seamlessly connect chat data with CRM, analytics, and compliance platforms.
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- Keyword & Sentiment Analysis: Leverage AI-driven insights to enhance productivity and security.
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- Customizable Retention & Access Policies: Ensure chat records are stored and managed in accordance with compliance standards.
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- IT Control & Security: Administrators can manage access and monitor usage via TeamMate’s provisioning portal.
Operator Connect Express
Operator Connect Express simplifies PSTN connectivity for Microsoft Teams, offering a streamlined alternative to Direct Routing. Traditional Direct Routing requires complex configurations and global administrator permissions, but Operator Connect Express eliminates these hurdles. Key advantages include:
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- Quick & Easy Deployment: Provision phone numbers into Teams in minutes.
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- No Certification Required: Any Teammate customer can use Operator Connect Express without needing to be a certified telecom provider.
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- Seamless Integration: Enables enterprises to manage numbers directly in the Teams Admin Center.
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- Flexible Carrier Options: Work with various telecom providers without certification restrictions.
Through our partnership with SIPPIO, Operator Connect Express provides a simple, cost-effective way to integrate Teams telephony services while maintaining full control and security.
Exclusive Q1 Offer!
For all users added during Q1, we are offering an exclusive 90-day free period—meaning if you add a user at the end of March, you won’t be billed for that user until 90 days later. When it’s time for billing, an addendum to our service agreement will be required to establish pricing, which we can provide upon request.
Sign up for a Free Trial here.
At TeamMate, we are dedicated to empowering businesses with advanced communication solutions that enhance efficiency, security, and compliance. Our latest innovations are tailored to meet the evolving needs of organizations leveraging Microsoft Teams for collaboration and communication.
Get ready to transform your Teams experience with Teams Call Recorder, Teams Chat Connector, and Operator Connect Express. Contact us today to learn more about our new MSTeams solutions!
